A space where fans and artists meet

- Message your favorite stars
- Stories from your favorite artists
- Membership ONLY contents
- Participation in various events

FANS Terms and Conditions

Article 1 (Purpose) These Terms and Conditions outline the rights, responsibilities, and obligations of users and the service with regard to their use of the Internet-related services provided by FANS (hereinafter referred to as the Service) operated by JYP Three Sixty Corporation (hereinafter referred to as the Company). Article 2 (Definitions) 1. The term “Service” refers to a virtual space in which the Company supplies goods or content associated with artists and facilitates the provision and exchange of communication services among artists and other users through telecommunication devices (including wired and wireless devices such as computers, televisions, and portable terminals). It can also refer to a corporate entity that operates the service. 2. A “User” is a customer who accesses and utilizes the Service provided by the Company in accordance with these Terms and Conditions and thereby enters into a service agreement with the Company. 3. A “Non-user” is an individual who accesses the services provided by the Company without subscribing as a user. 4. The term “Content” inclusively denotes all material posted in relation to the Company's services. 5. The term “Community” refers to an independent virtual space that is administered by each artist within the FANS service and provides access to various services. Article 3 (Elucidation, Explanation, and Revision of Terms and Conditions, etc.) 1. These Terms and Conditions are subject to revision within the scope of not violating applicable laws, such as the Act on the Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Framework Act on Electronic Documents and Transactions, Electronic Financial Transactions Act, Digital Signature Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, and the Framework Act on Consumers. 2. The date of implementation, the reason for revision, and the Terms and Conditions in effect are displayed on the Service's initial page in the event that the Terms and Conditions of the Service are revised from seven days prior to implementation to the day before implementation. However, if new revisions to the Terms and Conditions are unfavorable to users, announcements are made with at least 30 days of grace period. In this case, the Service shall be indicated with a clear comparison between the contents before and after the revision, thereby facilitating users’ understanding. 3. Upon the announcement of the revised Terms and Conditions per Paragraph 4 of this Article, even though it was specified that failure to reject prior to the specified implementation date would constitute acceptance of the revised Terms and Conditions by the Users, if a User continues to utilize the Service provided by the Company without explicitly expressing his or her intention to reject, it shall be deemed that he or she has consented to the revised Terms and Conditions. Users who disagree with the revised Terms and Conditions may, at any time and without penalty, terminate the Service agreement. 4. Applicable laws such as the Act on the Consumer Protection in Electronic Commerce and the Act on the Regulation of Terms and Conditions, etc., and business practices shall govern the interpretation of these Terms and Conditions and any other matters not expressly addressed therein. Article 4 (Service Provision and Modification) 1. Service executes the following tasks. (1) Providing information regarding the goods, services, and content and communication between artists and Users (2) Other tasks delineated in the Service 2. The Service may change the contents of the goods or services to be provided in accordance with future contracts in the event that they are sold out, or their technical specifications have been changed. In such cases, timely notification shall be given at the location where the existing services or goods are displayed, specifying the date of provision and the contents of the modified goods or services. 3. If the content of the Service under a service contract with the user changes due to out-of-stock conditions or a change in technical specifications, the user shall be duly informed of the reason via an appropriate email address or notification method. 4. Should any part or the entire complementary service be changed, modified, or terminated, there will be no further compensation provided that such changes, modifications, or terminations comply with relevant laws and regulations. 5. YouTube API Usage and Privacy Policy The "company" utilizes the YouTube API service and adheres to the terms of service and privacy policy. YouTube Terms of Service (https://www.youtube.com/t/terms) Google Privacy Policy (https://policies.google.com/privacy) YouTube API Services Terms of Service (https://developers.google.com/youtube/terms/api-services-terms-of-service) The collected items include the name of the YouTube channel, number of subscribers, number of videos, views, and video lists. If you do not wish to grant access to the "company" API, you can revoke permission at the link below. (https://myaccount.google.com/permissions) Article 5 (Service Suspension) 1. When it is required to enhance performance or security, modify functions or configuration, comply with legal obligations, or prevent illegal activities or system abuse, the Company may modify the Service's contents. However, any changes to the content of the Service that significantly impact the rights and obligations of Users shall be made in accordance with the announcement and notification procedures specified in Article 3. 2. The Company may temporarily suspend the provision of the Service in the occurrence of maintenance inspection, replacement, and failure of telecommunication devices, communication interruption, or significant operational failures. 3. The Company may suspend the Service for any reason, including those associated with business management. Article 6 (User Signup) 1. Users shall register for User sign-up by indicating their acceptance of these Terms and Conditions via email registration or by linking their social media account, as designated by the Service. 2. Users who sign up as per Paragraph 1 are registered as users of the Service unless they fall under any of the following categories. (1) Users who were previously irrevocably suspended in accordance with these Terms and Conditions, with the exception of those who were granted the Company’s approval for the re-registration. (2) Applicants who used the name of others (3) Applicants who provided erroneous information or failed to provide information required by the Company (4) Applicants who are minors under the age of 14 (5) Applicants whose approval could not be granted for reasons attributable to them or whose application is submitted in violation of any other stipulations (6) Applicants who attempt to use the Service for unlawful purposes or to generate profit in a manner and with a purpose that violates the regulations set forth by the Company (7) Applicants who submitted the application with the purpose of violating pertinent laws or potentially violating societal norms and ethical standards (8) Other applicants whose application for use has been confirmed to violate these Terms and Conditions, is unlawful or unjust, or when the Company reasonably believes it is necessary 3. The User agreement is expeditiously established following the acceptance of the Terms and Conditions. (1) The Company may request identity verification via a specialized agency, such as mobile phone number verification, depending on the type of account applying under Paragraphs 1, 2, and 3. (2) The Company may defer approval in the case where there is insufficiency in service-related facilities or when technical or business complications emerge. (3) Should the application be deferred or denied as per the aforementioned paragraph, it is customary for the Company to furnish written notification to the applicant. 4. The Company may impose restrictions by grade or access limitations to Users in order to comply with grade and age according to the Promotion of the Motion Pictures and Video Products Act and the Youth Protection Act. 5. If the information that was provided during the sign-up process is changed, it is the responsibility of the user to notify of the change by means of modifying user information by accessing the Service within a reasonable period of time. Article 7 (Compensation of Damage) The Company and the User are each liable for compensating the other party for any damages they cause. More specifically, any civil and criminal liability shall be borne by the user who violates Article 9, Paragraph 3 by infringing the copyright of Content. Article 8 (Personal Information Protection) 1. When collecting user's personal information, the Service collects the minimal amount of personal information necessary for the service provision. 2. The Service does not collect in advance the information necessary to provide the Service during account registration. However, this is exempted in circumstances where identity verification is required to fulfill legal responsibilities, and only the essential details of personal information are collected. 3. When user's personal information is collected and utilized, the Service shall notify the user of the intended purpose and obtain the user’s consent. 4. The Service cannot utilize collected personal information for any purpose beyond its initial intentions. If a new purpose of utilization has occurred or the personal information is provided to a third party, the user is duly notified of the purpose, and consent is obtained at the usage or provision stage. However, this is exempted in circumstances in which pertinent laws and regulations specify otherwise. 5. When the Service is required to obtain the user's consent pursuant to Paragraphs 2 and 3, the details outlined in the Personal Information Protection Act, including the purpose of collection and use of information, items of collection and use, period of use, and matters pertaining to provision of information to third parties (recipient of information, purpose of provision, and contents of information to be provided), will be specified or communicated to users in advance; users may withdraw their consent at any time. 6. Users may request access to and correction of any errors in their personal information carried by the Service at any time, and the Service is obligated to expeditiously execute any necessary actions. In the case the user requests correction of an error, the Service will not utilize such personal information until the error is corrected. 7. In order to protect personal information, the Service shall minimize the number of individuals authorized to process the personal information of users and bear responsibility for any harm due to the loss, theft, disclosure, unauthorized access by a third party, or modification. 8. The Service or a third party who received personal information from the Service shall destroy said personal information without delay following the completion of the intended purpose for its collection or provision. 9. The Service shall not have the agreement field pertaining to the collection, use, and provision of personal information pre-selected. Furthermore, it delineates the specific services that are restricted to users who refuse consent for the collection, use, and provision of personal information and shall not restrict or refuse service provisions such as account registration on the grounds of the user's refusal to consent to the collection, use, and provision of personal information that are not required items. Article 9 (Users’ Rights and Obligations) 1. Users may utilize the contents provided to them through the Service (hereinafter referred to as Contents) for personal, non-profit purposes and engage in activities authorized by the Company through the Service, including posting comments. 2. Users are not granted any rights to the Contents provided through the Service beyond the restricted rights specified in the preceding paragraph. 3. Users shall not utilize the Service or Contents by engaging in acts beyond the scope permitted by this Article as per the subparagraphs below and shall bear all civil and criminal responsibilities if they engage in such acts. (1) Indiscriminately generating Contents in the form of a separate video file (2) Indiscriminately posting Contents on the Internet (3) Indiscriminately providing Contents to a third party (4) Engaging in all acts of infringement of the copyright pertaining to the Service or Contents 4. Users shall not engage in any act of accessing the Service's server and network system in an unauthorized manner or interfere with the provision of the Service. 5. Users are prohibited from engaging in any of the following acts. (1) Providing the Company with erroneous information or stealing information from others (2) Infringing intellectual property, such as copyright of the Company and other third parties (3) Damaging the trustworthiness of the Company or other third parties or interfering with their business (4) Utilizing the Service for profit purposes without the Company's consent (5) Impersonating the Company or disseminating erroneous information regarding the Service (6) Engaging in other unlawful or unfair acts, including acts that are prohibited by relevant laws such as the Act on Promotion of Information and Communications Network Utilization and Information Protection 6. Users bear responsibility for managing the ID, denoted by their email address. Users bear liability for any damages that may ensue as a consequence of their intention or negligence, whereas the Company bears liability only when there are separate regulations in related laws or when the Company acts intentionally or negligently. Upon becoming aware that their ID has been stolen or is being used by a third party, Users are required to notify the Company immediately and comply with any additional directives that the Company may issue. Article 10 (Restrictions on the Use of the Service) 1. The Company may temporarily or permanently restrict the User's access to the Service. In this case, the Company is obligated to expeditiously communicate the reasoning for the action to the User, and the User may raise any objections. 2. Restrictions on use (1) When a User violates the user's obligations in Article 9 (2) When a User has been reported on multiple occasions for the following reasons - Spam, advertising, plastering - False and erroneous information - Obscene materials - Illegal information - Verbal insults, violence, and discriminatory expressions - Personal information exposure or infringement - Offensive language (3) Types of restrictions on use - Content restriction: Restricts users to create or view content - Service restriction: Temporarily or permanently restricts the use of particular services - Account restriction: Temporarily or permanently restricts all service usage - Account registration/withdrawal restriction: Restricts re-registration after service withdrawal for a designated period of time or permanently Article 11 (Company's Rights and Obligations) 1. The Company reserves all rights pertaining to the Service. 2. The Service shall abstain from any action that is unlawful, prohibited by these Terms and Conditions, or against the morality and societal order and shall make every effort to provide uninterrupted and consistent goods and services in accordance with these Terms and Conditions. However, the provision of the Service may be suspended or interrupted in the event of natural disasters, wars, other force majeure, or in accordance with Article 5. In such cases, the Company shall not be held liable. 3. The Service shall employ a security system that protects personal information (including credit information) of its users so that they can use the Internet services safely. 4. The Company shall not bear liability for any damages arising from the Users' use of the Contents unless there is any intentional or negligent action on the Company's part. Article 12 (Withdrawal from Community) 1. After withdrawing from a Community operated for each artist within the Service, all profile information, including any registered usernames, shall be deleted. Detailed deletions and retained items are as follows. (1) Information deleted from the Community upon withdrawal from the Community a. Community profile information b. Community username c. Community profile image d. Community profile banner image (2) Items retained within the Community after withdrawal from the Community a. Contents (posts, comments, replies) created within the Community b. List of contents the user “Liked” within the Community c. List of contents the user bookmarked within the Community d. User history within the Community e. Event application and participation history within the Community f. Verified membership information g. User penalty history within the Community h. User report history within the Community 2. Users will no longer have access to any benefits that are offered to Community users if they choose to withdraw from the Community. 3. Withdrawal from the Community and membership (1) Upon withdrawal, membership benefits within the Community will be extinct, notwithstanding the remaining validity period. (2) Upon withdrawal, membership information will not be expunged; nevertheless, the user may continue to utilize the membership benefits if they rejoin the Community within the validity period. (3) Upon withdrawal, Users whose membership was purchased through an external reservation site (e.g., Yes24) will have the details of the winning events within the Service rendered void, and they will be unable to participate in any in-store event that is scheduled. 4. Users may rejoin the Community 24 hours after their withdrawal, and upon rejoining, their previous activity history will be restored. Article 13 (User Withdrawal and Deprivation of Eligibility) 1. Users may request withdrawal of the Service at any time. All personal information and activity history, including the User's account information, will be deleted upon withdrawal. However, any content, comments, or likes that the user has generated within the Community will not be deleted. (1) Items that are permanently deleted upon account withdrawal - Account information - Details of joined Community - Profile information of joined Community - Service activity history - Posts and comments history - Bookmark history - User history - Event application and participation history - Penalty history - All membership verification information (2) Items that are retained after account withdrawal - Posts, comments, replies - Posts, comments, likes history 2. If a user finds any violation of relevant laws, terms and conditions or operational policies in the course of using the service, the creation, use, and withdrawal of the account may be restricted, and the use of all services created at the same email address and mobile number may be restricted. 3. Account withdrawal and membership (1) Upon account withdrawal, membership benefits within the Service will be extinct, notwithstanding the remaining validity period. (2) Upon withdrawal from the Service, users whose membership was purchased through an external reservation site (e.g., Yes24) will not have their membership information deleted, but benefits within the Service will be extinct. (3) Information on the events won will be rendered void, and participation will be impossible in the event that an on-site event is scheduled. Article 14 (Notification to Users) 1. Should the Service notify the User, it may notify through the email address the User has designated in a prior agreement with the Service. 2. In the case of a notification addressed to an unspecified number of Users, the Service shall post it on the Service bulletin board for a period of time in excess of 7 days to replace an individual notice. However, in case of matters that substantially affect the transactions of the Users, individual notice shall be extended within a minimum grace period of 30 days. Article 15 (Attribution and Restrictions on Use of Copyrights) 1. All copyrights and other forms of intellectual property rights associated with the works created by the Service are attributed to the Service. 2. Among the information obtained from using the Service, information in which the intellectual property rights are attributed to the Service cannot be used for profit purposes by means of copying, transmitting, publishing, distributing, broadcasting, or otherwise, or allow third parties to utilize them without obtaining prior approval of the Service. 3. The Service may use the copyright attributed to the user solely for the purpose of operating, promoting, and enhancing the Service and shall notify the user. Article 16 (Jurisdiction and Governing Law) 1. Korean law governs the e-commerce disputes between the Service and users. 2. The jurisdiction over litigation pertaining to e-commerce disputes between the Service and its users shall be determined by the user's address at the time the lawsuit is initiated. The district court with jurisdiction over the user's place of residence shall have exclusive authority over the litigation in the absence of an address. However, if the user's address or place of residence is unclear at the time the lawsuit is initiated or if the user resides outside the country, legal proceedings shall be initiated in the relevant court in adherence to the Civil Procedure Act. Notification date: February 16, 2024 Implementation date: February 23, 2024 When these Terms and Conditions are revised, the Company announces the changes to the Terms and Conditions in the Service notices with the reason for change and the date of implementation.